Frontend Developer

Web Development and Software Engineering

Career Snapshot

Currently seeking opportunity to pursue my passion for technology by designing and programming dynamic web applications and software. Fast learner with strong technical skills gained through years of education and personal experience. Striving to obtain a role as a Software Engineer or Frontend Developer.

• Graduated web development bootcamp, completed multiple personal projects, collaborated on a industry project and presented complete application
  • Web Development-University of Hartford-2021-Web Development/Software Engineering Bootcamp with Stack Education and University of Hartford
  • B.S. Graphics Technology And Design-Central Connecticut State University-2009-2015-


Customer Service

01/06/2026 - - Connecticut Natural Gas - East Hartford, CT

• Providing exceptional customer service, which includes but is not limited to, de-escalating situations with angry or concerned customers and educating them on our business processes • Troubleshooting errors and addressing complaints regarding the CNG website • Navigating through different software to find information requested by both customers and management

Technical Support

03/01/2016 - 06/23/2017 - StubHub

• Worked as a customer service representative assisting customers with the process of purchasing and selling event tickets (March 2016 – December 2016) • Cross-trained in the Technical Support department, which included reporting widespread technical issues with the StubHub website and employee systems using platforms like Jira and Workforce (January 2017 – June 2017) • Communicated with different departments, such as Case Management and Executive Claims, to advise of resolution or updates on the status of reported issues

Seasonal Graphic Designer

08/01/2012 - 11/02/2012 - Bridge Communications

• Implemented use of programs such as Adobe InDesign and Quark Xpress to produce mailers for political candidates in different states including Hawaii and New York • Worked in a highly productive environment, which consisted of long hours and creating content at a fast pace

Refund Reason