Career Title: Customer Service & Operations Manager

1. Communication2. Interpersonal skills3. Customer service4. Leadership5. Problem-solving6. Attention to detail7. Community oriented

Career Snapshot

Career Snapshot: • Experienced in customer service, interpersonal skills, problem-solving, and attention to detail. • Seasonal Customer Service Representative at REI, Bellingham, WA (2020-2021). • Nanny, Self Employed, New York, NY (2017-2019). • Seasonal Front End Associate at Costco, Seattle, WA (2016-2017).

1. Graduated with a B.A. in English and Psychology 2. Earned an A.A. from Edmonds Community College 3. Possesses communication, interpersonal, customer service, leadership, problem-solving, attention to detail, and community-oriented skills 4. Worked as a seasonal customer service representative for REI 5. Worked as a nanny 6. Greeted customers and provided product recommendations 7. Worked as a seasonal front-end associate at Costco 8. Worked as an assistant general manager at Adam's Moving Service 9. Volunteered at My Choices 10. Directed and coordinated supportive services 11. Maintained knowledge of current sales and promotions 12. Cleaned display cases, shelves, and aisles 13. Determined charges for services requested 14. Maintained knowledge of community services and resources 15. Acted as patient advocates 16. Organized
1. HTML 2. CSS 3. JavaScript 4. PHP 5. MySQL 6. Python 7. AJAX 8. Java 9. C++ 10. XML


Seasonal Customer Service Representative

Jun 2016 - Dec 2016 - REI

Refund Reason