We’re looking for thoughtful problem solvers with an open mind, confident communication skills and an innate desire to exceed our customers’ expectations. Customer Advocacy As a division Bilingual Account Coordinator (Spanish) To Service Team.
This is a full-time, work from home position and we are currently hiring in AR, AZ, FL, GA, MO, TX, UT, VA, and WA.
We’ve found that everyone from recent graduates to call center veterans, sales representatives, and customer service representatives in retail, restaurant and hospitality are well prepared to succeed in this critical role.
You will be the voice of Mission Lane through live phone calls with customers in a virtual call center environment, advancing our mission of financial inclusion.
Your excellent verbal communication and problem-solving skills make a real difference in the lives of people who work hard every day to build or rebuild their credit, and your commitment to exceptional customer service ensures that our cardholders’ financial well-being is our top priority.
We strive to create an environment where everyone can perform at their best every day, and we offer a comprehensive compensation package to support the overall well-being of our employees.As an Account Coordinator with Mission Lane, you’ll receive the following compensation and benefits:
This position has the potential for promotion to Account Manager within one year. Promotion from Account Coordinator to Account Manager is based on achievement of performance objectives.
About Mission Lane:
Founded in December 2018, Mission Lane is a US-based, purpose-driven fintech company headquartered in Richmond, Virginia.
It all started with the realization that roughly 50% of the adult population in the United States doesn’t have access to a clear line of credit. Most traditional credit card companies either ignore or overcharge this group because they have less than perfect credit scores or no scores at all. We decided that this couldn’t be right.
We have partnered with sponsoring banks to offer Mission Lane branded credit cards with clearer terms and a more refined customer experience than other options for people working to improve their credit.
To date, more than three million consumers have chosen Mission Lane, and the company has earned high customer ratings from Credit Karma for its market segment and industry-leading Net Promoter scores.
Mission Lane has raised more than $600 million in cumulative capital from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds under Oaktree Capital Management, and other leading investors.
Want to know more? Mission Lane Junction Articles on culture, trust and community; Mission Lane Newsroom To be featured in the media.
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Mission Lane is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or childbirth, protected veteran status, or any other status prohibited by applicable national, federal, state, or local law.
Mission Lane will provide reasonable accommodations to applicants with medical or religious needs as required by law. Applicants may initiate an accommodation request by contacting us at: [email protected].
Mission Lane does not sponsor work permits for new applicants, nor does it support third-party recruiters.
Each Laner is responsible for reporting their primary location within the United States to Mission Lane. If a Laner changes location, certain benefits may change based on local policies and requirements. If a Laner wishes to relocate to an approved state within the United States, we ask that they notify Human Resources at least 30 days prior to the relocation to ensure proper arrangements are made.
