Company Profile
Avery Weigh-Tronix is one of the world’s largest manufacturers and suppliers of weighing equipment and solutions. With wholly owned subsidiaries in nine countries and partners in over 70 countries, we are a truly global company with an unmatched breadth of products and expertise.
Avery Weigh-Tronix has its North American headquarters, research and development and manufacturing facilities in Minnesota with locations throughout the U.S. Our established network of distributors and dealers undergoes extensive product training, providing a trusted, knowledgeable source for all your weighing needs.
job description
Role purpose:
The Dillon Product Manager is responsible for supporting and driving the development of the Dillon product portfolio consisting of force measurement instruments such as dynamometers, force gauges and tensiometers. Reporting to the Dillon Segment Manager, the role is focused on driving innovation in machinery products in industrial manufacturing environments. The Dillon Product Manager will work with the marketing and engineering teams to help design product improvements and develop promotional materials based on market insights. The role will provide technical support to sales channels and end users through product demonstrations and virtual support. The Dillon Product Manager will evaluate and prioritize customer and market requirements and collaborate with internal stakeholders to bring new solutions that win in the market. Understanding customer applications is essential to realizing and delivering ideal machinery solutions.
Expectation:
This position requires mechanical, electronics, or software troubleshooting abilities. This position requires a highly motivated individual with a focus on resolving quality issues, reactive troubleshooting, and project management. Excellent communication skills are required to gather insights and provide support to sales channels and internal stakeholders. Product Managers contribute an analytical perspective to the creation of technical resources and marketing materials for both existing and new products.
Primary duties and responsibilities:
- Stay current on industry/market trends and regulatory requirements for Dillon’s applications
- Stay on top of competitive and market conditions to understand customer alternative solutions and Dillon’s relative positioning
- Engages with end users and channel partners to understand, articulate and leverage customer applications and value to drive the creation of differentiated products.
- Support the design and development of new products within the Dillon product portfolio.
- Perform product testing, relevant experimental data collection and data analysis to support product upgrades and new product development.
- Clearly articulate Dillon’s value proposition and product features and train sales and support teams as needed, including collaborating in the development of sales tools and marketing materials.
- Provide product training and technical support to your internal teams, sales channels and end users
- Work with Dillon’s direct sales team to assist with trade show participation
- Help explore the potential feasibility of new applications using Dillon’s product portfolio
- Log incoming communications and activities related to technical support to facilitate improvements to our products, processes, and related materials.
Qualifications
Eligibility:
- Associate’s degree and/or equivalent ITW experience
- 2+ years of experience in product management, product development, technical support, engineering, or marketing
- Must be proactive and demonstrate a high level of initiative
- Demonstrated customer service skills
- Proficient with Microsoft Office products including Outlook, Word, Excel and PowerPoint
- Ability to demonstrate products and effectively translate features into value
- Ability to adapt to changing circumstances, remain calm in stressful situations, and adjust plans to meet changing needs.
- Ability to communicate effectively verbally and in writing.
- Ability to lead basic technical training seminars
- Must have strong interpersonal skills and the ability to build rapport with distribution channels, business units and inside sales teams.
- Possess or be able to obtain a valid passport for international travel
Desired Qualifications:
- Bachelor’s degree in Engineering or other technical field
- Customer service/technical support/account management experience
- Diagnostic logic development
- Technical experience
- Advanced mechanical, software and electrical knowledge
- Experience in the design and development phase of new products
- Experience in bringing new products to market
- ITW business and product experience
Additional Information
At AWTX you can expect:
- An environment where ideas are listened to and innovation encouraged
- Opportunities for personal/professional growth and development
- Comprehensive benefits package with generous employer contributions
- Paid holidays + flexible paid time off
- Management’s commitment to education, growth and development
Avery Weigh Tronix is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. AWTX is a safety-conscious company.
All your information will be kept confidential in accordance with EEO guidelines.
ITW is an equal opportunity employer. We respect the unique perspectives, experiences and ideas of our colleagues and create a workplace where everyone can grow their careers and reach their full potential.
As an equal opportunity employer, ITW is committed to equal employment opportunity and fair treatment of employees, from the hiring process to all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
ITW is an equal opportunity employer. We respect the unique perspectives, experiences and ideas of our colleagues and create a workplace where everyone can grow their careers and reach their full potential.
As an equal opportunity employer, ITW is committed to equal employment opportunity and fair treatment of employees, from the hiring process to all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
