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Is the Price Price It?


8×8 is a cloud-based enterprise cellphone system that helps enterprises handle communication and staff collaboration effectively. 

It provides voice, video, and messaging capabilities that may be accessed via desktop and cellular functions, in addition to via conventional desk telephones.

Regardless of these options, 8×8 won’t be the fitting cellphone system for you, particularly if your online business is rising. In that case, you’ll want an alternate, corresponding to Nextiva, to cater to your communication and collaboration wants. 

This text discusses 8×8’s options and pricing plans that can assist you make an knowledgeable determination. 

8×8 Pricing and Plans

8×8 provides 5 Unified Communications (UC) and contact middle packages for companies. The pricing isn’t publicly obtainable, so that you’ll have to contact gross sales to understand how a lot your most popular plan will value.

8x8 price plans lists some features but not the costs.8x8 price plans lists some features but not the costs.
8×8’s worth plans checklist some options however not the prices.

UC plans

These plans are greatest for hybrid groups seeking to energy communication from a central hub to simplify collaboration between in-office and offsite workers.

X2 plan: All-in-one voice, video, and chat UC software program

This plan has the next fundamental options: 

  • Limitless voice calling to 14 international locations
  • HD video and audio conferencing for as much as 500 individuals
  • Microsoft Groups integration
  • 24/7 assist channels 
  • SMS, MMS, voicemail, and staff messaging 

X4 plan: Superior name dealing with and analytics

This plan has all of the X2 options plus the next: 

  • Limitless calling to 48 international locations
  • Media chilly storage
  • Safe funds
  • Entrance desk for receptionists and operators
  • Supervisor analytics
  • Barge, whisper, and monitor

Contact middle core options

These plans are appropriate for mid-sized and enterprise companies seeking to streamline incoming and outbound buyer communications.  

X6 plan: Voice contact middle

The X6 plan comes with all of X4’s UC options, but it surely additionally helps the next: 

  • Buyer expertise journey mapping
  • Reporting and analytics
  • Scorching desking 
  • Abilities-based routing utilizing interactive voice response (IVR), name recording, and CRM integrations
  • Name dealing with and queuing
  • HD voice for improved name high quality 

X7 plan: One interface for voice and digital interactions

Buying the X7 Plan offers you entry to all the X6’s options plus the next: 

  • Co-browsing
  • Omnichannel assist, together with social media, chat, SMS, and video
  • Superior assembly options, integrations, and analytics
  • Reside streaming and video conferencing 
Omnichannel vs. Multichannel Contact CenterOmnichannel vs. Multichannel Contact Center

X8 plan: Superior contact middle 

The X8 bundle is ideal for enterprises that have to energy buyer communications at scale. It combines X7’s options with the next superior capabilities: 

  • Speech and textual content analytics
  • High quality administration
  • App integrations and certifications
  • Auto dialer 

How Do Nextiva’s Pricing and Plans Examine? 

Nextiva is a well-liked various to eight×8. It has two bundle tiers: Enterprise communications and speak to middle.

The contact middle options assist midsize and enterprise companies effectively handle large-scale buyer communications. You will discover extra details about pricing and plans right here

Enterprise communications

Uninterested in coordinating communication throughout a number of functions? Select one in all Nextiva’s enterprise communication plans to streamline staff collaboration. 

In contrast to 8×8, you’ll be able to see what every plan prices on the web site that can assist you rapidly make an knowledgeable determination. Usually, the upper the variety of customers, the decrease the value per person. 

For instance, within the Important Plan, you pay $21.95 per person month-to-month (billed yearly) for five–19 customers. When you onboard 100+ customers, you pay $17.95 per person month-to-month (billed yearly).

On the pricing web page, you’ll be able to verify the precise quantity you’ll be charged for the variety of customers you require.  

Right here’s what every Nextiva plan would value per person for 20–99 customers with annual billing. 

Important plan: $18.95/person month-to-month

We created this plan for solopreneurs and small companies with restricted budgets that have been searching for a device with core Unified Communications capabilities. 

It has the next options: 

Skilled plan: $22.95/person month-to-month

As your online business scales, your cloud communication and collaboration wants will develop past what a fundamental device can supply. That’s when it’s time to improve to Nextiva’s Skilled plan. 

The Skilled plan has all of the options of the Important plan plus the next:

Enterprise plan: $32.95/person month-to-month

This plan is greatest for midsize and huge companies with advanced communication necessities. These massive companies want enterprise communication software program to handle superior collaboration workflows at scale. 

The Enterprise plan has all the options of the Skilled plan plus the next:

Core Options of 8×8 and Nextiva

Now that you realize what every supplier provides, let’s delve deeper into their core options. 

8×8 cellphone system and speak to middle options

With 8×8 enterprise communications software program, you get the next: 

Nextiva cellphone system and speak to middle options

With Nextiva’s enterprise communications software program, you get the next:

Complete Characteristic Comparability

Let’s see how the communication platforms stack up towards one another. 

Performance or Characteristic Nextiva 8×8
Pricing Begins at $23.95 per person month-to-month
(1-4 customers; billed yearly)
Contact gross sales
Plans As much as seven plans for enterprise communications and speak to facilities As much as 5 plans for UC and speak to facilities
Assembly individuals As much as 25 energetic video individuals and 250 audio individuals on the identical name As much as 500 assembly individuals
First-party {hardware} 
Name high quality  Glorious (99.999% uptime per 12 months) Some customers report frequent dropped calls
Seamless setup Advanced: geared towards enterprise customers
Toll-free minutes As much as 12,500 toll-free minutes As much as 100 toll-free minutes
Outlook and Google Calendar integration
Single sign-on
Name queuing
Superior IVR
Omnichannel assist
Reside chat

Which Supplier Is Proper for Your Enterprise?

Each Nextiva and eight×8 supply a variety of enterprise communications options. Finally, the most effective one for your online business comes all the way down to price range, staff dimension, and scalability. 

Select 8×8 if…

What you are promoting is massive with substantial world calling wants, you may have a beneficiant price range, and you’re searching for a sophisticated enterprise communication platform to assist your advanced workflows. 

With 8×8’s worldwide calling, omnichannel assist, superior analytics, and AI-powered options, it’s a worthwhile funding for enterprises with loads of financial assets that want to increase name middle effectivity at scale.

Select Nextiva if…

Your high-growth enterprise wants a cellphone system that caters to your collaboration wants however is powerful sufficient to scale with you. Additionally, if you wish to benefit from your price range by investing in a enterprise cellphone service with the core UC and contact middle capabilities, and also you’re searching for one thing straightforward to arrange and use. 

Nextiva provides aggressive pricing plans, scalability, beneficiant toll-free minutes, stable CRM integrations, and 24/7 buyer assist, making it an excellent selection for small and medium-sized companies. 

Watch the video under to see how Two Palms 4 Paws animal rehab middle works smarter with Nextiva.

The Verdict?

Nextiva is your best option for rising companies. Whereas 8×8 has intensive enterprise voice capabilities, its construction and setup will be overwhelming. 

Nextiva, alternatively, gives final enterprise communication flexibility for rising companies.

With Nextiva, you get the next: 

We’ve bought you coated.

150,000+ companies select Nextiva for its reliability, ease of use, and suppleness.

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