BMC ITSM Engineer

Job Description

Join Gunnison’s exceptional team of ITSM, cybersecurity, software engineering, and data professionals As BMC Partner of the Year for two years running, Gunnison continues to deliver high-quality BMC professionals for our federal customers in the Intel, Defense, and FedCiv communities. Gunnison is looking for a BMC ITSM Engineer to support our US Air Force customer. Location: On-site in Salt Lake City, Utah Duties & responsibilities: BMC ITSM Engineer with 5-10 years of subject matter expertise with Helix/Remedy ITSM, Atrium CMDB, BMC Discovery, Common Data Model (CDM), Product Catalog Configuration, Normalization and reconciliation job development, and discovery integrations. Responsible for development of workflow, data forms, reconciliation and normalization jobs, and discover patterns required to implement and maintain a fully populated and functioning CMDB Provides technical direction on latest trends related to CMDB and Asset Discovery Installs and Configures BMC Discovery Appliances and Outposts Develops Discovery Rules in BMC Discovery Assists CMDB Engineer with the Development of Reconciliation and Normalization Rules Provides Guidance on Device Credentials and Port Settings Maintains Discovery Jobs Deploy month TKUs Configures Discovery Rules with Integrated Systems Creates Application and Service Dependency Relationship Maps Ensure Data Integrity Provides Tier 2 and 3 Support for Discovery Tool Issues Provides Guidance on Common Data Model Development and Product Catalog Required Qualifications : 5 – 10 years working experience with Helix/Remedy ITSM and Atrium CMDB and BMC Discovery Understanding of Database Structures Working knowledge of RedHat, Linux, and Windows Operating Systems Basic understanding and networking and network security Requires effective verbal and written communications skills to consult with management, business partners and vendors. BMC Discovery Associate Certification or 8 years’ experience Security certification Preferred Qualifications: BMC CMDB Associate Certification BMC Discovery Professional Certification BMC Helix ITSM Associate Certification Education : BS in Technology-Related Field or 10 years of relevant experience Clearance Requirement : Active TS/SCI clearance required. Why Join Gunnison? Gunnison takes on ambitious projects. We target fun, challenging work that requires creative thinking and innovation. Quality is our top priority. Gunnison employee benefits meet or exceed what other companies in the Washington, D.C. metropolitan area offer. There is a great sense of camaraderie at Gunnison. This is an atmosphere we will maintain as we continue to grow. We are growing rapidly and the opportunity for individual professional growth with Gunnison is outstanding. We hire for careers at Gunnison, not to fill a position. Employee Benefits Gunnison employee benefits meet or beat other companies in the Washington, D.C. metropolitan area, including: Bonuses AND profit-sharing 401k Matching Certifications and training allowance $2,500/year 3 weeks of personal leave your first year (160 hours can roll over every year) 5 days of Flex-Time-Off per year Equal Opportunity/Affirmative Action Employer. Must be eligible for employment in the United States. We are unable to sponsor candidates at this time. In 1994 Gunnison Consulting Group began serving the greater Washington, D.C. metro area, focused on tackling our customers’ most ambitious technology projects. By creating a culture dedicated to enabling our customers and employees to achieve more than they ever thought they could , the company has thrived for over 25 years.