DOCSIS Director of Engineering – Emerging Networks

Job Description

JOB SUMMARY
As a Director of Emerging Networks, the selected candidate will be responsible for leading a team of systems engineers and architects that are responsible for innovating and architecting Charter’s future networks and services. The Emerging Networks team influences Charter’s 2-5 years vision in alignment with our stakeholders and partners to create and implement deployable ideas/systems that bring in new sources of revenue, simplify network operations, or cut costs with continued focus on improving customer experience.
The candidate will play a significant leadership role in the architecture and strategy of Charter’s Network Evolution and leading the Next Generation DOCSIS (DOCSIS 5.0) initiative. Job responsibilities will require technical leadership in the architecture and design of the Access Networks, experience with standards bodies, working closely with the Access Architecture, Access Engineering team, Access CPE team, Operations team, Product team, vendors, and additional internal and external stakeholders.
The selected individual will provide guidance and mentorship to the team by leading the innovation work of creating architecture, design, and Proof of Concept (POC), and potential deployment of Charter’s new technologies and services. The leader will support their team throughout the process.
Strong leadership capabilities, promoting teamwork and collaboration are required for this position. With a strong analytical & innovative mindset, and a proactive positive “can do” attitude, this leader will create and promote an ideal work environment for the team to perform at the highest level. The selected candidate must possess a research mindset and troubleshooting skills that will yield to a strong creative team with innovation & research skills.
Spectrum’s Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Develops an effective front line Leadership team and assist them with developing their direct reports as to drive a high performance culture and environment.
Leads an innovative, collaborative team to produce exceptional results delivering the customer experience.
Oversees designated operations which may include, but not limited to Headend, network engineering, advanced video engineering, construction projects, and related equipment requirements.
Provides engineering support and direction for new technologies and operational initiatives.
Evaluates and consults with all levels of leadership regarding technical operations, strategic planning of rebuilds, network operations, and new product development and deployment.
Reviews selections on bids for contracted projects, and provide recommendations as necessary.
Directs capital budget process, executes approved budget plan.
Ensures current procedures and tests are performed in accordance with Federal Communication Commission Standards.
Leads and participates in succession planning.
Performs other duties as requested.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English
• Advanced Knowledge of access networks including wireless, HFC, PON, Advanced Video, IP Networks, and Telephony
• Ability to handle multiple projects and tasks
• Ability to make decisions and solve problems while working under pressure
• Ability to supervise and motivate others
• Ability to use personal computer and software applications
• Advanced knowledge of all FCC compliance reports and other rules and regulations
• Comprehensive understanding of applicable local and state rules and regulations
• Comprehensive understanding of OSHA rules and regulations, both federal and state
• In-depth knowledge of Electronic theory
• In-depth knowledge of Federal Communications Commission regulations

Required Education

• Master’s degree in engineering or related field, or equivalent experience

Required Related Work Experience and Number of Years

• Management experience – 7
• Engineering experience and/or network operations – 10
• Project management experience – 2

PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge

• Experience with Passive Optical Networks (PON)
• Experience with Distributed Access Architecture (DAA)

Preferred Education

• Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.)
• Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)

WORKING CONDITIONS

• Office environment Varying schedules in a 24 x 7 Network Center
• Exposure to moderate noise levels
• Travel as required

EGN700 2024-39440 2024
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-01-03 12:00 AM (UTC) and will be extended if necessary.
The base pay for this position generally is between
$138,800.00 and $246,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.