Job Description
DonorsChoose makes it easy for anyone to help a teacher in need, moving us closer to a nation where students in every community have the tools and experiences they need for a great education.
Since 2000, more than 5 million people and partners have contributed $1 billion to support 2 million teacher requests for classroom resources and experiences. Projects range from art supplies to build the set for a school musical, to books and puzzles that affirm students’ identities, to bird seed for an at-home science project. We proudly serve all US public schools, public charter schools, and Head Start centers, and we combat systemic inequity by driving a majority of donations to schools that have been historically underfunded due to economic and racial inequity.
DonorsChoose has been recognized as a best place to work by GOOD Magazine and the Nonprofit Times, while Fast Company named DonorsChoose one of the 50 Most Innovative Companies in the World—the first time a charity has made this list. Our dedicated team works from across the United States to bring classroom dreams to life.
About the Revenue Operations Team
Our managed giving teams aim to raise $90M for public school classrooms through creative, collaborative partnerships with corporations, foundations, and individual philanthropists this school year. The Revenue Operations (RevOps) Team raises about $7M of that, as well as providing operational support for our partnerships and internal campaigns. Our systems support in helping us achieve our acquisition, relationship, renewal, and execute objectives for our formal partnerships.
About the Role
As the Manager, Corporate & Foundation Giving, you’ll build and maintain relationships with a portfolio of 100+ corporate and foundation partners that give between $25K and $100K. Similar to a customer success professional, you’ll drive meaningful business and impact outcomes for our partners. You will focus on maintaining efficient systems to manage this large volume of partnerships in a scalable way, and you’ll work closely with our Partnership Operations team to bring partnerships to life.
The primary responsibilities will include:
Community Partnership Management
- Manage ~ 100 corporate and foundation partners that give between $25k-$100k by understanding and executing on our managed giving programs – Project Full Funding, 2X Match Offers, Electronic Gift Codes, and Gift Cards.
- Renew each partner gift by providing an excellent experience for each partnership and help partners stay connected to our organization
- Identify opportunities to meet additional business or impact goals for your partners, and craft customized pitch ideas to engage each partner and inspire them to join our equity focus.
- Write and compile compelling emails, proposals, and reports, and prepare for partner meetings.
Tracking and Measuring
- Create a strategic plan to renew the 100+ partners annually
- Leverage our Salesforce.com CRM system to create and build records for each opportunity, including contact/relationship records and logging of ongoing email and phone communication.
- Manage tasks in Salesforce to ensure we meet all partner expectations for their grant, through on-time delivery of campaigns, reporting, and excellent customer experience.
Best Practice Sharing and Contributing to the Team
- Identify and advocate for benefits to make sure we’re improving how we serve our partners
- Support the development of documentation, tools, and systems to scalably manage the renewal pipeline as it continues to grow.
This position is right for you if:
- You love to delight others, listen to their goals, and build a strong rapport with all personality types. Others can sense your enthusiasm for your work and for the DonorsChoose mission and your passion for equity.
- Your written/verbal skills are clear and concise. You convey empathy, focus, and clarity within phone conversations, email communication, and grant proposals/reports.
- You can juggle multiple projects simultaneously and are excited about building processes that ensure efficiency and centralized management of 100+ partnerships. A robust Google doc, new project planning tools, and Salesforce tasks/reports make you want to jump for joy.
- You are self-motivated with a problem-solving, solution-focused philosophy. You find the “yes” in every situation, you work to provide an incredible experience to anyone you support, and you love finding the best way for all parties to achieve their objectives.
- You love working with a team, you know how to encourage and motivate others, and you’re constantly looking for ways to support others so that everyone is successful.
- You share our core values of equity, ingenuity, integrity, learning, and gratitude.
- You have at least 1 year of experience assisting with fundraising, sales, customer success and/or revenue-driving work. You know what it takes to consult with partners on their goals and can inspire a partner to commit funding to an initiative.
Compensation & Benefits
Our compensation philosophy ensures that we are both externally competitive with tech-forward nonprofits of a similar size and internally fair in our pay practices. The following ranges represent the target offer range given the scope and experience expectations for this role.
- The hiring salary range for this role is $68,000 – $73,000
- We have a hiring salary range of $75,000 – $83,000 for specific higher cost of labor locations, which include New York City, San Francisco, Los Angeles, Seattle, Boston, and Washington, D.C.
Once employees are hired, everyone at DonorsChoose is eligible to receive annual performance-based raises as they grow in their role. We are open to a variety of experiences, and recognize that the person we hire may be less experienced or more senior than this job description as posted. If you don’t check every box listed here, or you know you’d bring additional experience to the table, we hope you’ll submit your application.
In addition, we offer full-time staff 25 paid vacation days per year and 11 paid holidays, a rich employer-paid individual and family health plan, a matching 401(k) plan (up to 5% of base salary), annual professional development stipend, and casual and flexible work environment. To learn more about what it is like to work for DonorsChoose, visit our careers page.
Hybrid Workplace and Other Details
In this role, you’ll have the option to work a flexible hybrid schedule in our NYC office, or to work fully remotely from CA, CO, CT, DC, FL, GA, IL, IN, ME, MA, MD, MI, NJ, NY, OR, PA, RI, TX, VA, WA, WI.
Candidates who are not in the NYC area should expect to travel to our NYC office on an as-needed basis, about 4-6 times per year. All work-related travel expenses will be covered by the organization.
DonorsChoose participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization.
DonorsChoose Core Values
EQUITY
Combating systemic inequity is crucial to a brighter future for all. This reality fuels our ambitions and drives us to persevere.
INGENUITY
Complex problems require innovative solutions. We dream big, get creative, roll up our sleeves, and take action. We believe the best products can change the world.
HUMANITY
People are the heart of our team and the communities we serve. Our compassion informs our goals and how we work together to achieve them.
INTEGRITY
We strive to do right. We’re up-front about the facts. We boldly learn and grow from mistakes.
LEARNING
Education is the beating heart of our organization, inside and out. We’re curious. We listen. We know we don’t know everything.
GRATITUDE
We begin and end with thanks. We take joy in our mission, our communities, and each other.
To Apply
Please submit your resume and answer the application questions online. Since we’re trying to get to know you through our hiring process, we ask that you please refrain from using AI writing tools to craft your response to our application questions. A cover letter is optional and may be addressed to Aliza Caplan, Senior Manager Corporate and Foundation Giving.
A Final Note
The DonorsChoose team works toward a nation where students in every community have the resources needed for an excellent education. To do this we hire and support a diverse team of the best and the brightest talent available.
We are an organization increasingly representative of the varied races and ethnicities, genders and sexual orientations, religious and political beliefs, and abilities that comprise our nation. DonorsChoose focuses on attracting, retaining, and advancing diverse talent because it makes us more effective, high-performing, creative, and resilient.
If you are passionate about our mission, highly skilled in your field, and looking for a place where you can bring all of yourself to work, we want you.