Receptionist

December 15, 2024
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Job Description

If you thrive in a dynamic environment, are skilled in time management, and have a proactive approach to customer service, we invite you to join the Husqvarna Construction team as Receptionist, the face of our business, ensuring a positive first impression for every visitor! As Receptionist, you will handle a mix of administrative tasks, from greeting guests and managing visitor logs to call handling and coordinating in-office activities.

Why Choose Husqvarna?
We’re not just any employer. At Husqvarna, you’ll be part of a legacy, a close-knit team that’s passionate about teamwork, innovation, and sustainability. Plus, we’re an Equal Opportunity Employer that celebrates diversity in all forms.

We Offer:

  • A competitive salary.
  • A full benefits package, including medical/dental/vision insurance, at date of hire.
  • A 401(k) with matching and no vesting.
  • An employee purchase discount on Husqvarna products.
  • An education assistance program.
  • Paid parental leave.
  • . . . and more!

SHIFT

Monday – Friday, 7:30 a.m. – 4:30 p.m.

KEY RESPONSIBILITIES:

Administrative (70%)

  • Assist visitors by greeting, welcoming, identifying the reason for their visit, and directing them appropriately.
  • Notify relevant employees of visitors arrival.
  • Follow security procedures, such as validating visitors, monitoring the visitor log book, and issuing visitor badges.
  • Communicate to the appropriate departments of planned visitors and events taking place in the building daily.
  • Clean and maintain the coffee machine and coffee supplies.
  • Set up in-office catering for onsite training events.
  • Print, sort, and mail customer invoices and credit memos daily.
  • Maintain and replenish office supplies.
  • Receive, sort, and distribute mail.
  • Assist other departments with projects as needed/as able.
  • Complete required training as needed.

Call Handling (30%)

  • Answer customer calls and direct them to the appropriate department.
  • Provide basic product information questions from customers.
  • Operate phone system and email voice mail messages to phone representatives to be worked.

AS THE IDEAL CANDIDATE YOU POSSESS:

  • Solid working knowledge of phone systems (Genessys a plus)
  • Solid working knowledge of CRM (call reporting management) (Dynamics a plus)
  • Proficiency in Microsoft Office suite (Word, Outlook, Teams, Excel, etc.)
  • Excellent written and verbal communication skills
  • High level of professionalism and courtesy
  • Excellent time-management and organizational skills
  • Ability to multitask and pivot at a moment’s notice
  • Ability to work well with others
  • Ability to work independently
  • High School degree or equivalent
  • 1 year previous experience working as a receptionist (preferred)

WORKING CONDITIONS:

  • Work hours are Monday thru Friday 7:30 a.m. to 4:30 p.m.
  • This is an office-based position with the majority of the job functions being on a computer or phone.

Ready to take the next step?
Apply today to become part of our team and contribute to our mission of innovation and growth!

Husqvarna is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline and termination. Husqvarna prohibits discrimination, harassment and retaliation in employment based on race; color; religion; national origin; gender; sexual orientation; pregnancy; age; disability; service member status; or any other category protected by federal, state, or local law.

Last date to apply:

We are continuously accepting applications