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OpenPhone Pricing: Is It Value It? 


OpenPhone is a cloud-based communications platform that gives voice and messaging capabilities for companies of all sizes. It’s a dependable service with primary functionalities which may be good for a small or medium-sized enterprise (SMB).

When contemplating digital cellphone programs, many SMBs discover themselves evaluating Nextiva and OpenPhone. And whereas OpenPhone’s upfront pricing appears decrease, it’s vital to think about what you’re getting at every value level. 

So, does OpenPhone have all of the options your online business wants at a value level you’re proud of? Let’s take a better look. 

OpenPhone Plans & Pricing

Starter plan: $15/month per consumer (billed yearly)

The Starter plan is right for small companies which have comparatively easy communication wants and don’t conduct important enterprise communications exterior the U.S. or Canada. 

Options of the Starter plan embody: 

  • One new native or toll-free cellphone quantity per consumer
  • Voicemail transcripts
  • Calling and messaging to U.S. and Canadian numbers — worldwide calls and messages topic to further charges
  • Shared cellphone numbers with a restrict of 10 customers
  • Snippets and AI message responses
  • Guide name recording, auto-replies, and scheduled messages
  • Integration with electronic mail, Slack, Google Contacts, and webhooks (beta)
  • Customary assist

Marketing strategy: $23/month per consumer (billed yearly)

This plan can profit SMBs that plan to develop or people who want barely extra superior and collaboration-focused options. 

The Marketing strategy consists of all the things within the Starter plan, plus the next: 

  • Limitless shared cellphone numbers
  • Automated name recording
  • Telephone menus
  • Name summaries and transcripts
  • Group calling, name transfers, and customized ring orders
  • Integration with Zapier, HubSpot, Salesforce, and Gong
  • Analytics and reporting
  • Customary assist

Enterprise plan: Customized pricing — contact gross sales for extra data

The Enterprise plan can profit scaling SMBs or giant companies which will want further assist or customization choices. Nonetheless, it doesn’t supply many extra advantages than the Marketing strategy.

The Enterprise plan consists of all the things within the Marketing strategy, plus the next: 

  • Customized contract and pricing
  • Devoted account supervisor
  • Audit log
  • Precedence assist — pushes your assist wants forward of accounts with commonplace assist 

Add-ons (throughout all plans)

OpenPhone clients can select from any of the next add-ons to incorporate within the month-to-month plan of their selection:

  • Further cellphone numbers: $5/month every
  • Worldwide calling and messaging: Billed per minute or message; charges fluctuate by nation
  • Automated messages by way of Zapier: $0.01 per outgoing textual content message 

Nextiva Plans & Pricing

Nextiva’s pricing mannequin provides extra versatile plans, which fluctuate barely relying on the variety of customers. This makes Nextiva a robust selection for companies that wish to scale, as its pricing stays inexpensive alongside progress. 

For the most effective price, we advocate selecting an annual billing choice, which is mirrored beneath.

Nextiva additionally provides contact middle options for companies with rising assist or gross sales groups.

Call Center Solutions from NextivaCall Center Solutions from Nextiva

Important plan: $18.95/month per consumer 

Nextiva’s Important plan is right for consultants, startups, or small companies with mature communication wants. 

Key options of the Important plan embody: 

  • Limitless voice calling
  • Help for VoIP desk telephones, with straightforward immediate setup
  • Free quantity porting to switch your current cellphone quantity to Nextiva with out cost
  • Toll-free numbers 
  • Auto-attendant, which offers an automatic system to direct callers to the proper crew member
  • Superior name administration, which controls how incoming calls are dealt with
  • Voicemail-to-email notification
  • Integration with Outlook and Google Contacts
  • 24/7 buyer assist

Skilled plan: $22.95/month per consumer

The Skilled plan is well-suited to rising companies with elevated communication and collaboration wants. Businesses, scaling e-commerce shops, and companies with giant buyer assist groups can profit from this plan. 

The Skilled plan consists of all options within the Important plan, plus the next: 

  • Limitless convention requires as much as 40 individuals
  • Limitless video conferencing for as much as 250 individuals
  • Cellular SMS for inbound and outbound textual content messages
  • Staff messaging performance 
  • Voicemail to textual content message 
  • Integration with Salesforce, HubSpot, and Zendesk
  • Skilled help with onboarding and setup 

Enterprise plan: $32.95/month per consumer

The Enterprise plan is a robust digital cellphone service and communication resolution for giant and enterprise companies with high-volume calls and messages, together with giant contact facilities, monetary establishments, academic organizations, and healthcare suppliers. 

The Enterprise plan consists of the entire options within the Skilled plan, plus the next:

  • Limitless voice and video conferencing with limitless individuals 
  • Name recording performance, together with computerized name recording
  • Voice analytics
  • Further integrations with CRM and productiveness platforms
Nextiva-pricingNextiva-pricing

High Options of OpenPhone & Nextiva

When contemplating two VoIP service suppliers, it may be useful to check every platform’s key options. 

OpenPhone

OpenPhone’s key options embody the next: 

Nextiva

Nextiva’s key options embody the next: 

Expanded Comparability Desk

Function or Performance OpenPhone Starter OpenPhone Enterprise Nextiva Important Nextiva Enterprise
Month-to-month value per consumer when billed yearly $15 Value not listed on-line  $18.95  $32.95
{Hardware} cellphone compatibility (VoIP telephones)
Limitless voice calling (U.S. and Canada)
Limitless video calling 
Cellular apps (iOS and Android)
Toll-free cellphone numbers
Video calling performance 
Video convention performance ✅ (Limitless)
Assembly scheduling 
Staff messaging 
Voicemail to electronic mail 
Name recording 
Free quantity porting 
SMS/MMS
Voicemail transcription
Integrations  Electronic mail, Slack, Zapier, Google Contacts, webhooks (beta) Starter plan integrations plus HubSpot, Salesforce, Gong  Outlook, Google Contacts  Important plan integrations plus Salesforce, HubSpot, Zendesk, Microsoft Groups, Enterprise integrations 
Analytics and reporting 

Which Supplier Is Proper for Your Enterprise?

Selecting between Nextiva and OpenPhone will rely in your present and future estimated communication wants, plans for progress, finances, and required options. 

OpenPhone

Startups and small companies that want primary VoIP options, calling, messaging, and shared numbers could also be finest suited to OpenPhone. 

Companies which can be primarily centered on cellphone calls and SMS messages can profit from OpenPhone, particularly in the event that they’re open to utilizing another video calling and conferencing resolution. 

The platform’s greatest strengths embody:

Nextiva

Nextiva is a extra well-rounded communications platform, providing SMBs and enormous companies primary functionalities, superior instruments, and in depth assist. All plans assist Google Contacts and Outlook integration, and a few higher-tier plans embody integration with Salesforce, HubSpot, Microsoft Groups, and extra. 

It’s additionally value noting that whereas OpenPhone beats Nextiva on pricing alone, it solely does so barely, and it’s vital to think about the worth of what you’re getting at every value level. 

Nextiva’s most vital strengths embody:

The Ultimate Verdict on Nextiva

Nextiva is constantly the popular selection for rising companies for the next causes: 

  • Clear pricing: There aren’t any hidden charges, and our pricing fashions are clear. 
  • Scalability: Nextiva’s expansive communications options scale alongside your online business. 
  • Skilled-grade communication: With VoIP workplace cellphone compatibility and discounted pricing obtainable, Nextiva is prepared for the office. 
  • Cellular-ready: Nextiva’s distant and mobile-ready options are important for hybrid and distant workforces. 
  • 24/7 buyer assist: You’ll be able to at all times get assist when wanted as a result of your online business cellphone system isn’t one thing you must gamble on. 
  • Reliability: Nextiva boasts excessive reliability and uptime, that are crucial for companies with always-on communication wants.

Enterprise VoIP service carried out proper.

See how Nextiva’s VoIP cellphone system can enhance your online business’s communication capabilities.

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