Global software development company is seeking a talented Technical Documentation Manager to join their growing team.
The company develops the world’s most trusted route optimization software for last mile optimization. They help businesses coordinate, optimize and dispatch people to visit multiple physical locations in a day using route optimization, mapping, navigation and more.
As a technical documentation manager, you Manage the entire process of creating and maintaining customer-facing technical documentation. companysoftware, as well as internal team-specific and company-wide documentation.
Reresponsibility:
- Create, maintain and improve comprehensive, user-friendly, SEO optimized customer-facing technical documentation and user guides for the company’s software.
- Develop and update internal documentation and guides for team-specific and company-wide workflows, policies, and procedures.
- Communicate effectively across multiple teams to gather documentation requirements, user and business use cases, software knowledge, and other information required to produce high quality documentation and guides.
- Test and use the company’s software to verify functional requirements, replicate user workflows and use cases, take screenshots, and create corresponding public and internal technical documentation and guides.
- We use SEO best practices, industry standards, and software to SEO optimize your published content to improve your Google rankings and increase your market presence and authority.
- Manage the entire documentation creation and maintenance process: create and complete sprints, prioritize tasks, meet deadlines, track software UI and feature updates, collaborate with other technical writers, and more.
Eligibility:
-
Specialized writing skills: technical writing, copywriting, editing and proofreading with meticulous attention to detail.
- Technical Writing Experience: Writing technical documentation, support documentation, user manuals, and user guides for SaaS and IoT businesses.
- SEO Skills: Keyword research, competitor research, metatext, Google rankings, SEO software (e.g. Yoast, SemRush, Screaming Frog), latest SEO best practices, etc.
- Experience with project management processes and software.
- Experience writing and editing WordPress content.
- You have access to modern computers and smartphones to run the company’s software and produce high-quality screenshots.
advantage:
- Flexible working hours;
- Remote work;
- An interesting project to work on.
#Li – Remote
