Front Desk Representatives

Boston, MA
December 16, 2024
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Job Description

Ophthalmic Consultants of Boston is seeking a Front Desk Representative to join our team. Must be a dependable and motivated team player who is professional, organized, and enjoys working in a fast-paced medical environment. This person would be scheduled to work in our office. We have an opening for full time Monday-Friday between 7:00 am 5:30 pm. 

Responsibilities: 

  • The role of a Front Desk Representative is to deliver excellent patient care service by demonstrating enthusiasm and a calm demeanor in a busy office environment.
  •  Must ensure efficient and positive interactions with patients and co-workers.
  •  Works collaboratively as a member of the team to achieve the goal of providing outstanding patient service.
  •  Specific duties include all check-in and check-out functions, ensuring accurate demographic and financial information for each patient encounter, the collection of patient co-payments and past due balances, scheduling, and communicating with patients.
  • Perform all other related tasks which would facilitate the flow of patients through the practice, or which would enhance the quality of service to patients.
  •  Maintain confidentiality and privacy consistent with HIPAA guidelines.

Ideal Candidate:

  • A High School Degree or GED.
  • Minimum of 1 year of medical or health care related setting or equivalent in a customer service, front desk/receptionist position.
  • Must have a working knowledge of computer and respect for confidentiality. OCB is an equal opportunity employer.
  • Must be able to work in a fast-paced environment, paying close attention to detail
  • Epic experience a plus 
  • Covid Vaccine mandate; must provide proof of vaccination

Benefits Offered:

  • Health & Dental Insurance- eligible 1st day of employment
  • Paid time off and paid holidays
  • Health & Dependent Reimbursement Accounts
  • 401(k) Plan with company contribution
  • Company paid Life and LTD Insurance
  • Employee discounts

To find out more about OCB, please visit our website at www.eyeboston.com. OCB is an Equal Opportunity Employer. All Employees must be fully vaccinated.