Inside Sales Representative

Job Description

About Deako

At Deako Lighting, we are delivering a revolutionary plug-n-play lighting system that empowers homeowners to easily personalize their lighting. Thanks to our easy-to-use design, homeowners are able to change out a light switch in 15 seconds without any tools, calling an electrician, or even turning off a breaker! Putting a motion sensor switch in the laundry room or a smart dimmer in the family room for a movie-time scene has never been easier.

We’ve built a company based on trust where forming personal relationships is key to our success. You will thrive in this fast-paced environment if you are a self-starter who loves creative problem-solving and have strong communication skills. As a maturing startup, there are a lot of moving parts!

What we’re looking for
Responsibilities

• Engage with potential clients over the phone to understand their needs and preferences.
• Utilize persuasive techniques and product knowledge to effectively communicate the value proposition of Deako’s products and services.
• Guide prospects through the sales process, addressing any concerns or objections they may have.
• Maintain accurate records of sales interactions and appointments in CRM systems.
• Continuously strive to meet or exceed sales targets and objectives.
• Stay updated on industry trends and product developments to enhance sales effectiveness.
• Provide exceptional customer service to prospects, building rapport and fostering long-term relationships.

Projects you’ll work on
While not all positions may have specific projects assigned, there could be opportunities for project-based work, especially for roles that involve strategic initiatives, process improvements, or product development. Projects may vary depending on business needs and the specific focus of the Inside Sales team.
Day-to-day expectations

• Manage and prioritize incoming sales prospects effectively.
• Make outbound calls to assigned prospects promptly and professionally.
• Make outbound emails to assigned prospects.
• Engage with prospects in a courteous and persuasive manner, addressing their questions and concerns.
• Utilize effective sales techniques to guide prospects through the sales process and close deals.
• Document all interactions and outcomes accurately in CRM system.
• Follow up with prospects as needed to nurture relationships and facilitate deal closure.
• Stay organized and focused to meet daily and weekly sales targets.
• Continuously seek opportunities for self-improvement and skill development in sales techniques and product knowledge.

Must Haves

• 2-3 years of inside sales experience with a proven track record of meeting or exceeding sales targets
• Bilingual proficiency in English and Spanish (both verbal and written communication)
• Ability to work independently and as part of a team
• Proficiency in basic computer skills
• Proficiency in Hubspot
• Strong self-starter mentality and capabilities
• Strong strategic thinking skills 
• Excellent time management and organizational skills
• Excellent follow up and follow through skills
• Adaptability and willingness to learn
• Flexibility to work non-standard hours, including weekends, as needed

Nice to haves

• Experience in the home automation industry
• Experience in consumer electronics sales or related fields
• Familiarity with various sales methodologies and techniques

Compensation and benefits

• Salary: $50,000 base salary plus uncapped commissions
• Stock options – we know that every employee plays a role in Deako’s success and recognize that in your remuneration
• Untracked PTO 
• Medical/Dental/Vision/Life/401K
• A team of collaborative, motivated individuals who appreciate a challenge and are eager to work together to create great experiences both internally and externally.