Operations Generalist

San Diego, CA
December 15, 2024
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Job Description

Axos Bank

Target Range:

$70,000.00 /Yr. – $80,000.00 /Yr.

Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Eligible for an Annual Discretionary Cash Bonus Target: 10%

Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10%

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

About This Job

Axos IT Operations & Special Projects Generalist is responsible for managing day-to-day operations. You should have a broad knowledge of company operations, be organized, and possess excellent communication skills. This role involves collaborating with multiple departments to ensure successful execution of tasks.
This position is on-site and located at our HQ in San Diego, CA.

Responsibilities:

  • Collaborates and executes on strategies to optimize IT infrastructure and enhance system performance. Collaborate with other departments to identify and address operational needs
  • Performs assigned operational assessments to identify improvement opportunities, quantify projected impact, launch and implement projects and/or solutions. Identifies and quantify baseline performance, projected benefits, and actual results using data and metrics
  • Work with senior IT leadership to support the delivery of specified strategic initiatives
  • Reviews IT development performance and management reporting for issues, investigates root cause, and provides recommendations to resolve. Follows up on deliverables and assignments across the departments to ensure timely resolution
  • Researches, analyses and manages various reporting duties that include executive level management, team performance, and software development
  • Performs assigned operational assessments to identify improvement opportunities. Quantifies projected impacts
  • Operates and assists in potential applicability and impact of new vendors and technology. Supports administrative functions, including budget analysis, presentation and report creation, etc.
  • Works on special projects as determined by VP, IT Operations & Special Projects

Qualifications:

  • Bachelor’s degree or equivalent experience (~7 years)
  • 3+ years’ experience in operations/project execution
  • 1+ year’s experience working in a software development environment
  • General understanding of budgets, invoicing, and cost management

Axos Employee Benefits May Include:

  • Medical, Dental, Vision, and Life Insurance

  • Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)

  • HSA or FSA account and other voluntary benefits

  • 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan

  • Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol “AX” (NYSE: AX).

Learn more about working at Axos

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.