Sales Development Representative (Austin, Texas)

Job Description

About Us:

Torch Dental is a rapidly growing start-up whose mission is to improve the lives of healthcare providers by simplifying supply ordering, providing transparent pricing, and modernizing a previously outdated ordering process. Torch is targeting the $100+ billion office-based healthcare supply industry, starting with dental practices. Our innovative e-commerce software platform streamlines healthcare professionals’ procurement process and secures the best prices for products.

We are a close‑knit team that enjoys working together every day to solve real‑world problems. We obsess over customer satisfaction, promote a strong bias for action, encourage team members to engage in impactful work, and foster a one team culture. Our goal is to create better solutions to help healthcare professionals succeed, and we are looking for people like you to help bring this vision to life.

Your Impact:

As a Sales Development Representative you will play a major part of the Sales team by serving as the first point of contact to potential customers and pitching the value of the Torch platform. On a daily basis, you will manage the beginning of the Torch sales process and partner closely with the Account Executive team who will execute on closing sales opportunities. You will be responsible for performing targeted outreach to qualify the right customers and create new sales opportunities. 

Our SDR training program will teach you sales fundamentals, dental industry content, and product knowledge to set you up for success. You will complete an immersive training program that includes classroom style training and a ramp period which will prepare you to speak with prospective Torch customers within the dental industry. Our team is excited to see you grow in your sales career and you will receive ongoing coaching and support during your time as a Torch SDR.

What we are looking for:

• Able to work a hybrid model in Austin, Texas
• 0-1 years of related work experience
• Positive attitude and excited for opportunities for growth and development in an outbound sales development role
• Thrive when given the opportunity to build rapport, pitch a vision, and create interest
• Energetic, driven self-starter with the aptitude for engaging with people and small businesses
• Well-organized, metrics-driven individual who enjoys a fast paced, collaborative team environment

Day to Day:

• Serve as the first point of contact for prospective Torch customers 
• Conduct 90+ outbound cold calls per day to generate opportunities for the top of the sales funnel 
• Schedule product demo meetings for the Account Executive team with key decision makers of the dental practices
• Utilize Salesforce and Dialpad to track sales activity and customer information
• Receive coaching and development sessions from Sales Managers and the Sales Enablement team
• Partner with sales leaders and experienced team members to improve sales team processes 
• Learn the full sales process while building sales fundamentals to grow within the Torch Sales organization

Why Work at Torch Dental:

• Structured training program to help you learn foundational sales skills
• Career planning for employees of all experience levels with a focus on professional development
• Work closely with a team that prioritizes the needs of small business owners in the healthcare industry 
• Be part of an open and inclusive culture and work environment
• Participate in an employee-driven culture with happy hours, team events, and other initiatives to celebrate our many successes
• Opportunity to travel to our New York City headquarters twice per year to work cross-functionally, collaborate with remote and hybrid team members, and participate in team building events

Benefits:

• Base salary of $55,000, On Target Earnings (OTE) is $65,000 along with an uncapped commission plan 
• 401k benefits with Slavic
• Unlimited paid time off (PTO)
• Maternity and Paternity leave
• Medical and dental coverage with Aetna
• Work from home stipend
• Commuter benefits for hybrid employees
• Fully stocked fridge and pantry for hybrid employees

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.