Senior Business Planning & Strategy Consultant

New York City, NY
March 13, 2025
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Job Description

Description and Requirements
Department: Compliance Risk Management (CRM) delivers a compliance risk framework that enables the businesses and functions to comply with applicable internal and external rules and regulations and maintain risk levels within MetLife’s risk appetite. CRM provides constructive challenge to the businesses and functions, partnering closely with them to implement strong processes and effective controls, as well as to foster and embed a culture of compliance. CRM is part of Global Risk Management (GRM).
The Role :
This role is an individual contributor supporting the CRM director of strategic planning (chief of staff), the MetLife Chief Compliance Officer (CCO), and global CRM organization, enabling operational effectiveness across the function. This position plays a key role, engaging with and influencing internal and external stakeholder and driving change within the organization.
Key Responsibilities :

  • Supports the CRM chief of staff, the CCO, and CRM Senior Leadership Team (SLT) in coordination of projects, tasks, and messaging to the organization
  • Supports the CRM chief of staff in ensuring CRM readiness for sessions with/for the Board of Directors, Executive Leadership Team, various Risk Committees, or similar SLT sessions
  • Coordinates critical governance processes across CRM, including top matters reporting, reporting on audit issues, and review of internal and external reporting and filings
  • Supports the development of materials for global CRM Town Halls, off-site meetings, and other events
  • Partners with Global Communications on communications priorities and delivery, including crafting and disseminating communications and presentations from the CCO or the CRM department
  • Contributes updates to headcount tracking and other people-related metrics
  • Acts with discretion and maintain confidentiality of information and materials
  • Contributes to a positive and supportive culture that embraces change and succeeds through both collaboration and individual accountability

Essential Business Experience and Technical Skills:

  • Bachelor’s degree 7+ years relevant experience in financial service industry or insurance, with compliance, legal, risk management, communications, and/or internal audit experience preferred
  • Demonstrated ability to engage in complex problem solving and analytical thinking
  • Relationship building and experience interacting with colleagues at various levels of an organization, with an ability to mobilize and lead stakeholders through investigations involving issues and personal data incidents
  • Strong analytical and problem-solving skills
  • Ability to manage confidential information in a professional manner
  • High degree of professionalism, sound judgement, and discretion in contact with management and associates
  • Strong organizational capabilities with resiliency to handle shifting priorities
  • Cultural fluency and ability to work effectively with a diverse, global population
  • Skilled at analytical and creative thinking and problem solving
  • Intermediate to advanced proficiency in Microsoft Excel, PowerPoint, and Word
  • Bachelor’s degree required

The salary range for applicants for this position is $87,900 – $117,200.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine’s list of the 2024 “World’s Most Admired Companies”, Fortune World’s 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple – to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”).
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$87,900 – $117,200
#BI-Hybrid