Senior Data Engineer

Job Description

ABOUT ARTERA

Our Mission: Make healthcare #1 in customer service.

What We Deliver: Artera (formerly WELL Health®) is the patient communication platform that delivers happier staff, healthier patients, and more profitable organizations. We enable two-way conversations between patients and their healthcare teams through secure, multilingual messaging across multiple channels – including text, email, and telephone. By unifying disjointed touchpoints into a single, intuitive channel, Artera fuels connected patient experiences and empowers organizations to deliver the best customer service imaginable. 

Our Impact: Artera helps 500+ healthcare providers facilitate more than 1 billion messages for 40+ million patients annually. 

Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023); Deloitte Technology Fast 500 (2021, 2022, 2023); Built In Best Companies to Work For (2021, 2022, 2023, 2024). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.

We are seeking a highly skilled and motivated Senior Data Engineer to join our team at Artera. This role is critical to maintaining and improving our data infrastructure, ensuring that our data pipelines are robust, efficient, and capable of delivering high-quality data to both internal and external stakeholders. As a key player in our data team, you will have the opportunity to make strategic decisions about the tools we use, how we organize our data, and the best methods for orchestrating and optimizing our data processes.

In this role, you will work closely with junior engineers, providing mentorship and guidance, while also taking the lead on investigating and implementing solutions to enhance our data infrastructure. Your contributions will be essential to ensuring the uninterrupted flow of data across our platform, supporting the analytics needs of our clients and internal teams. If you are passionate about data, problem-solving, and continuous improvement, we encourage you to apply.

This role offers a unique opportunity to take an active role in shaping the future of Artera’s data infrastructure, making meaningful contributions to our platform’s efficiency and reliability.

Responsibilities

• Continuous Enhancement: Maintain and elevate Artera’s data infrastructure, ensuring peak performance and dependability.
• Strategic Leadership: Drive the decision-making process for the selection and implementation of data tools and technologies.
• Streamlining: Design and refine data pipelines to ensure smooth and efficient data flow.
• Troubleshooting: Manage the daily operations of the Artera platform, swiftly identifying and resolving data-related challenges.
• Cross-Functional Synergy: Partner with cross-functional teams to develop new data requirements and refine existing processes.
• Guidance: Provide mentorship to junior engineers, supporting their growth and assisting with complex projects.
• Collaborative Innovation: Contribute to ongoing platform improvements, ensuring a culture of continuous innovation.
• Knowledge Expansion: Stay informed on industry trends and best practices in data infrastructure and cloud technologies.
• Dependability: Guarantee consistent data delivery to customers and stakeholders, adhering to or surpassing service level agreements.
• Oversight: Monitor and sustain the data infrastructure, covering areas like recalls, message delivery, and reporting functions.

Requirements

• Bachelor’s Degree in STEM preferred *additional experience is also accepted in lieu of a degree*
• Proven experience with Kubernetes and Cloud infrastructure (AWS preferred) 
• Strong proficiency in Python and SQL for data processing and automation.
• Expertise in orchestration tools such as Airflow and Docker.
• Understanding of performance optimization and cost-effectiveness in Snowflake.
• Ability to work effectively in a collaborative, cross-functional environment.
• Strong problem-solving skills with a proactive and solution-oriented mindset.

Bonus

• Experience with additional orchestration tools like Dogster or Meltano.
• Knowledge of DBT, particularly in setting up new projects.
• Demonstrated ability to build and maintain complex data pipelines and data flows.

LOCATION

Artera values in-person collaboration and is currently hiring in the following US cities: Santa Barbara, Los Angeles, San Francisco/Bay Area, Kansas City, and Philadelphia (Wayne). 

Artera HQ is in Santa Barbara, CA, and we have an additional US office located in Philadelphia (Wayne), PA. If you live in the Santa Barbara or Philadelphia area, your role will be hybrid and you will be required to work out of your designated office location 3 days a week, unless otherwise noted in the job requirements. 

If you live in Los Angeles, San Francisco/Bay Area, or Kansas City, your role will be remote to start. As our team continues to grow in these cities, Artera will be considering opening offices in these locations. Once that happens, you will be required to work out of your designated office location 3 days a week, unless otherwise noted in the job requirements. 

WORKING AT ARTERA 

Company benefits – Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more! 

Career development – Manager development cohorts, employee development funds

Generous time off – Company holidays, Winter & Summer break, and flexible time off

Employee Resource Groups (ERGs) – We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join. 

Committed to Diversity, Equity, and Inclusion

Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status. 

With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. Artera is committed to leveling the playing field, and we encourage you to apply for positions even if you do not meet 100% of the criteria. We would love to connect with you and see if you would be a great fit for our role! 

We’re dedicated to creating an inclusive, equitable, and diverse workplace, where everyone feels safe to be themselves and diversity is a strength. Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind.

DATA PRIVACY

Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.