Senior Project Manager

Phoenix – Mesa – Scottsdale, AZ
December 16, 2024
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Job Description

Are you a strategic project manager who loves transforming client experiences? Can you confidently lead complex hardware and software rollouts across regional, national, and international client accounts? Does your passion for the veterinary industry match your talent for delivering high-impact results?
Transform healthcare delivery as our next Senior Project Manager at Mashura®. In this pivotal role, you’ll be responsible for the implementation of strategic regional, national, and international client account facility launches of CUBEX hardware and software technology, both in our Veterinary division. You will work and collaborate with our executive leadership, professional services, corporate accounts, support, product development, and client partner teams.
The scope of responsibility includes but is not limited to, active and future project scope development, collaboration, execution, reporting, adjustment and measure of performance of project plans. Business planning, financial planning, project scale development, resource planning, communication, supporting talented internal Mashura® teams, resource deployment, product/service rollout, and achieving organizational goals for regional, national and international rollouts are consistent with required candidate skill sets. Responsibilities include active participation/onboarding of strategic client launch and rollout programs, client project expectation, client experience management, client planning and strategy meetings (remote and onsite), collection, interpretation, and utilization of project metrics, team utilization/efficiencies, program management, client metric data, risk assessments, site visits and surveys.
The ideal candidate must be an entrepreneurial leader recognized for expertise in strategy development and execution, thrive in a fast-paced environment, and be extremely detailed oriented. The candidate must have strong project leadership and execution acumen. Expertise in application development, PMO, Project Management, and/or Program Management is a requirement of the role. Enjoying working on multiple projects, familiarity with implementing hardware and software technology in scale of 100+ site facility rollouts, and a proven track record of driving program deliverables are high expectations for the role.
Your leadership of regional and national projects & client programs will have a direct impact on sales production, company financial performance, client Return of Investment Projections (ROI), Solution Application and Configuration, Proposal Development, Solution Demonstrations (remote and in person), Data Entry, Salesforce.com (CRM) updates and other assigned responsibilities
The goal is to achieve 100% customer satisfaction in scaled project rollout. A passion for amazing customer experiences, service, growth, and renewal business is necessary.
What we do
Mashura® is a leading provider of innovative healthcare automation and cloud-based inventory Intelligence™ solutions, that enable healthcare practices to optimize efficiency, maximize profitability, reduce waste, mitigate risk, and improve patient care by handling inventory tasks seamlessly in the background. Mashura® corporate headquarters is located in Scottsdale, Arizona, with an additional office in Newport Beach, California. Mashura® is deeply committed to cultivating a culture of excellence, where innovation thrives, and the customer experience is paramount. We believe that by fostering a dynamic and inclusive environment, we can consistently deliver cutting-edge solutions that not only meet but exceed the expectations of our valued customers.
What you’ll do

  • Own and actively manage simultaneous projects through their entire lifecycle following standard project management methodologies, internally established best practices and processes.
  • Contribute to thoughtful and creative discussions with Project Sponsor(s) on defining project objectives, goals, resource planning, and scheduling.
  • Ensure project success by educating Project Sponsor(s) and Stakeholders about project management’s triple constraint; create the best balance between changes that will impact cost, time, and scope.
  • Lead client strategy meetings delivering project scope & deliverables inclusive of strategic rollout schedule by area, region, cumulative national – coordination and planning.
  • Partner with internal stakeholders and lead cross-functional project teams to understand and accomplish project objectives, ensuring stakeholder satisfaction.
  • Ensure the business benefits of projects assigned are clearly defined, understood and the project team establishes appropriate measures of success.
  • Establish and maintain project plans, reports progress as required, generates risk assessments, escalates issues and facilitates project review discussions.
  • Manage a highly complex business calendar with a keen sense of prioritization and time management. Navigate project changes; identify and remove barriers and coordinate with a variety of cross-functional project team members.
  • Develop, schedule, and conduct quarterly / annual project review and program score card meetings with customers and Cubex program stakeholders.
  • Report on monthly metrics, resource planning, resource utilization, resource projections, project status, trends.
  • Complete program scorecards per customer project.
  • Drive program enhancement opportunities both with the customer, and the execution of such projects with Cubex operations, development and support teams
  • Prioritize daily/weekly tasks to accomplish before or on due dates assigned
  • Participation/delivery of complete assessments of financial, operational, and clinical impact of project to client businesses.
  • Strategic analysis of Pre-Implementation, Implementation, Post Implementation Account Management, and Support requirements.
  • Identify and mitigate project risk to avoid delays and cost overruns.
  • Incorporate and uphold Mashura® core values in all aspects of the role.
  • Performs other duties as assigned for business continuity.

What skills and competencies you demonstrate

  • Functional Expertise: Demonstrates strong analytical, critical thinking and problem-solving skills; draws upon experience to develop and recommend solutions.
  • Decision Making: Understands how and when to make a choice; how and when to escalate issues to higher levels. Analyze risks and future impact of decisions.
  • Interpersonal: Highly organized and ability to build strong relationships, negotiate and compromise to reach consensus with stakeholders.
  • Effective multitasking: Demonstrates the ability to simultaneously manage multiple projects and prioritize effectively.
  • Influencing and Leading: Establishes trust and undertakes continual adjustments with stakeholders in a persuasive manner, to keep the project on course, by use of positive win/win negotiation.
  • Responsibility and accountability: Prioritize own and team’s work. Anticipates consequences of actions, potential problems, or opportunities for change.
  • Conflict resolution: Fosters open communication on the project team. Addresses delicate situations and handles conflicts in such a way as to maximize opportunity and minimize exposure to risk.
  • Communication effectiveness: Conveys goals and objectives clearly and in a compelling manner; listens effectively and clarifies information as needed; interprets verbal and non-verbal messages that others communicate; produces clear status reports; communicates tactfully and candidly.
  • Collaboration: Builds coalitions among the various stakeholders; negotiates authority to move the project forward. Creates a sense of belonging and ownership among project team members (hybrid/remote).
  • Technology: Proficient in using multiple software programs, collaboration tools and web-based applications; Microsoft Office Suite products, internet browsers, Salesforce, and Slack v.

Education/Licenses/Certifications

  • Project Management Certified/Licensed/PMP – Required
  • Bachelor’s Degree (BA/BS) – Desired
  • At least 10 years of project management experience in designing, managing, implementing, completing Software / Hardware national and/or regional rollout projects
    • Experience working on enterprise-scale projects

Location

  • Company headquarters – Scottsdale, Arizona
  • This role is a hybrid position requiring in-person attendance at our Phoenix headquarters 2-3 days per week. Candidates must have a permanent local address and the ability to be onsite during standard business hours.
  • Committed to attracting top talent: Generous relocation package available for candidates who bring exceptional skills and experience to our organization.
  • Up to 20% travel required to clients across the U.S up to 5% travel internationally.

Employee Classification

  • Full-time or Part-time: Full Time
  • Exempt or Non-exempt(hourly): Exempt

Compensation

  • $80,000 – $100,000 annually; commensurate with experience
  • Internet and Cell Phone stipend
  • Home office technologies provided by company (laptop, monitors, webcam, etc.)

Benefits

  • Open PTO; including 9 observed holidays.
  • Medical, dental, and vision insurance are progressively paid by company. Free after year 2.
  • Health Savings Account
  • Flexible Spending Accounts; Health Care and Dependent Care.
  • 401K with generous company contribution
  • Company paid long-term disability and life insurance
  • Employee Assistance Program
  • United Pet Care pet coverage
  • Gym membership stipend

Life at CUBEX
Mashura® fosters an inclusive environment of diverse, committed, and highly accomplished people. Our team collaborates and employs creativity to find new and better ways of solving complex problems, identifying opportunities, and driving results.
Careers | CUBEX Veterinary Inventory Management
Join our team and be a part of revolutionizing the veterinary industry with innovative technology solutions. Apply today!