VP – Sapphire Lounge Portfolio Management – Priority Pass Partnership

Job Description

Job Description
About This Position:
The Sapphire Lounge Priority Pass Partnerships Vice President will play a key leadership role in growing and delivering incremental value to Chase credit card customers with a key strategic partner. The successful candidate for this role will manage the Priority Pass Lounge benefit to drive exciting benefits for our customers. The successful candidate for this role must be able to build and leverage relationships across various lines of business, as well as with external partners, to build and deliver partnership and business strategies that drive the business forward. This position sits within the Chase Branded Cards organization of Card Services, a key business within Chase’s Consumer & Community Banking group.
Responsibilities:
This person will support the relationship with a highly visible partner, Priority Pass, lead development and execution of contractual commitments, account management, seamless benefit deployment and digital capability enhancements. In addition, this person will deliver internal and external objectives through collaboration with Corporate Development, Marketing, and Portfolio Analytics teams. This person will also work cross functionally with the Chase Branded Cards teams and other lines of business to implement relevant partner benefits, monitor ongoing performance and provide reporting to key stakeholders.
Qualifications:

• 7 years of professional experience
• BS degree or equivalent experience required; MBA preferred
• Must have partnership management and / or strategic alliance development experience, digital marketing, digital capabilities, and deal experience a plus

Ideal candidates would be able to do the following:

• Have outstanding relationship management skills with the ability to thrive in a highly matrixed company structure
• Demonstrate strong cross-functional leadership, partnership, and creative problem solving with the ability to influence decisions
• Effectively manage multiple complex initiatives and deliverables at the same time by being pro-active, action-oriented and results driven with the ability to prioritize in an ever-changing environment with competing priorities
• Have excellent written and verbal communication skills across varying seniority levels internally and externally
• Be intellectually curious with a customer-first mindset

About Us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.